T&C’s

T&C’s

1. Detailed description of goods and/or services

HUNU is a business in the sourcing and sale of a range of luxury pre-loved items industry that , not limited to, but including handbags, shoes and accessories (“Items”).

 

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 30 days and delivery confirmed by way email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

 

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

 

4. Return and Refunds policy

he provision of goods and services by HUNU is subject to availability. In cases of unavailability, HUNU will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

 

5. Customer Privacy policy

HUNU shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

 

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the HUNU bank account, the details of which will be provided on request.

 

7. Card acquiring and security

Card transactions will be acquired for HUNU via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

8. Customer details separate from card details

Customer details will be stored by HUNU separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

 

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

 

10. Country of domicile

This website is governed by the laws of South Africa and HUNU chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

 

11. Variation

HUNU may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

12. Company information

This website is run by Hubrands (Proprietary) Limited (sole trader / private company / close corporation) based in South Africa trading as Hubrands (Pty) Ltd T/A HUNU and with registration number 2018 / 058019 / 07 and Julie Carello, Samantha Divaris and Isalee Laing (Director(s)/Member(s)/Owner(s)).

 

13. HUNU contact details

Company Physical Address: Unit 25 Skyway Business Park, Frieda Road, Randburg

Email: hello@hunu.co.za